Care & returns
Returns, made simple
30 days, online portal only. Here's everything you need to know before you send it back.
Window
30 days
From the day you receive your item.
Return label
$7 flat
Original shipping is non-refundable.
What's eligible
To qualify, your item must be in the same condition you received it — unworn, unused, with tags attached, and in its original packaging.
Damages & issues
Please inspect your order as soon as it arrives. If anything's defective, damaged, or you've received the wrong item, contact us immediately so we can evaluate it and make it right.
Final sale & non-returnable items
The following are not eligible for return or exchange:
- All Vintage items
- Bodysuits, Swim, and Intimates
- All Accessories
- Promo & Sale items
- Gift Cards
- Anything marked Special Occasion (SP) — also Final Sale
Refunds
Once we receive your return, we'll inspect it and let you know whether it's been approved.
Returns showing visible signs of use — makeup, hair, fibers, dander, dust, dirt, deodorant, or perfume — will not be accepted.
Approved refunds go back to your original payment method automatically. Banks and card companies usually take a few business days to post the refund on their end.
Ready when you are.
Start a return →
